Reporting directly to your Line Manager your main responsibility will be to deliver a high standard of customer care ensuring a friendly and helpful service is provided at all times.

Key Tasks :

• Till Operation
• Ensuring a high standard of customer service is provided at all times
• Checking & Merchandising News & Mags deliveries/returns
• Processing Stephens Bakers deliveries/returns
• Processing all lottery transactions
• Checking delivery of goods received
• Reporting discrepancies to line manager
• Checking quality/freshness/temp checks of fresh goods received
• Replenishment, Merchandising &Ticketing stock to company standards
• Date checking & stock rotation
• Recording of temperature checks
• Reporting customer complaints to Management
• Reporting stock damages and waste
• Complying with food hygiene regulations at all times
• Health & Safety compliance ensuring safe working practice
• Reporting of all accidents
• General housekeeping of till area, sales floor, stock rooms & staff areas
• Reporting suspicion of theft to Management or the Store Controller.
• Assisting with stock taking when required
• Participation in Company Training Programmes

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