Reporting directly to your Line Manager your main responsibility will be to supervise the Shop Staff in order to deliver a high standard of customer care ensuring a friendly and helpful service is provided at all times.

Key Tasks

• To assist the manager in all systems and authorised procedures within the store.
• Support the manager in ensuring that customers are provided with a high standard of customer care and service.
• Support and assist the manager to achieve and surpass sales targets.
• Assist the manager with all stock control procedures ensuring minimal shrinkage and wastage.
• To maintain the security and well being of yourself and your colleagues whilst attending to your duties, as per company policy on Health & Safety at work following all Health& Safety procedures.
• To maintain the highest standards of hygiene within the store.
• Assist in the supervision and motivation of staff ensuring that they are fully aware of their responsibilities and the standards that are required of them.
• Assist the Store manager where necessary in the recruitment of part time General
• Assistants under his/her instruction and guidance.
• Complete company administration and report work by specified times as directed by the manager or in his/her absence.
• Assist the Manager in the training and development of staff in all aspects of their job.
• Communicate effectively with your store staff and Store Controller.
• Play an active role in ensuring the shop premises and shop fixtures are to the required standard.

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